JetBlue Airways is dedicated to bringing humanity back to air travel. They strive to make every part of your experience as simple and as pleasant as possible. Unfortunately, there are times when things do not go as planned. If you're inconvenienced as a result, they think it is important that you know exactly what you can expect from them. That's why they created the Customer Bill of Rights. These Rights will always be subject to the highest level of safety and security for customers and crewmembers.